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Online Counselling

Online Counselling Now Available:

At Mindful Living and Wellbeing we aim to offer services that are flexible and tailored to your needs.  We offer Telehealth (video and telephone call) services as part of our flexible service delivery options.

Telehealth may be suitable where you find it difficult to attend in person, are short on time, or you just prefer some flexibility in how you access services.

Accessing Our Telehealth Services:

If you are interested in accessing our services online or by telephone, please contact us to discuss your needs and to book an appointment.  We are happy to answer your questions and ensure that you have what you need to make the most of Telehealth.  We have an easy to use Telehealth platform that required no special downloads or software.  Online Telehealth works best where you have access to a reliable internet connection and have updated your device or computer software.  We use the most secure platforms and can usually find an option to suit your needs.

Medicare Rebates and other funding for Online Counselling:

Medicare rebates are available for online counselling services, where you have a valid G.P referral.  Recent changes to Medicare have allowed online services ot be eligible for the same rebates offered with face to face services.

If you are not eligible for Medicare rebates, we can offer online Telehealth in a private fee for service arrangement.

Please note that Open Arms, TAC, Worksafe, DVA and some other funders also provide funding for Telehealth services.

Technology Requirements for Online E-therapy:

To access our online services you will need an internet connection capable of video calls.  We will provide you with an online meeting appointment with a link to an online “room” that we use to meet.  You are advised to consider using headphones with a microphone, to reduce background noise and to promote privacy.  It is recommended that you locate yourself in a room with a closed door so you can get the most from your session.

You will meet with your counsellor online and we can also share with you documents and diagrams as needed.  At our end, we will ensure your privacy by utilising secure technology, headphones and a private room.  We can provide basic guidance in using our online meeting space and we can point you in the direction of technical support if needed.

Feel free to contact us if you need more information.

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