WhatsApp

WhatsApp, founded by Jan Koum and Brian Acton in 2009, revolutionized messaging with its simple, secure, and cross-platform service. In 2014, Facebook (now Meta) acquired WhatsApp for $19 billion, one of the largest tech acquisitions of all time. WhatsApp continues to innovate, introducing features like end-to-end encryption and business communication tools. TechCrunch covers WhatsApp’s developments, providing in-depth insights into its growth and impact on global communication.

WhatsApp’s massive 500 million users in India have supercharged Meta’s AI ambitions. Meta CFO Susan Li said Wednesday that India is the largest market in terms of Meta AI usage,…

Meta says India is the largest market for Meta AI usage

WhatsApp has recently ramped up its marketing push in the U.S.

Mark Zuckerberg says WhatsApp has 100M monthly active users in the US

WhatsApp is rolling out a “Favorites” filter to let you quickly access chats and groups for sending them new messages or making calls.

WhatsApp introduces ‘Favorites’ for quick access to contacts and groups that matter most

This is a guide on how to check whether someone compromised your online accounts.

How to tell if your online accounts have been hacked

Last month, the company also started applying an international authentication rate for activities like sending login codes for cross-border users.

WhatsApp now allows businesses to send authentication codes to users in India

WhatsApp Business is changing its per-conversation rates for businesses — a conversation is a 24-hour thread between sellers and users. The company is reducing rates for utility messages and raising…

WhatsApp Business is changing its rates for messages as it aims to reduce marketing spam

After a few months of testing during the general elections, Meta is making its Llama 3-powered AI chatbot available to all users in India. However, Meta AI currently only supports…

Meta makes its AI chatbot available to all users in India

WhatsApp updated the video calling experience across devices on Thursday by introducing screen sharing with audio support and a new speaker spotlight feature. It’s also increasing the limit for video…

WhatsApp adds new features to the calling experience, including support for 32-person video calls

Meta launched its Meta Verified program today along with other features, such as the ability to call large businesses and custom messages.

Meta rolls out Meta Verified for WhatsApp Business users in Brazil, India, Indonesia and Colombia

Last year, during the Q3 2023 earnings call, Mark Zuckerberg talked about leveraging AI to have business accounts respond to customers for purchase and support queries. Today, Meta announced AI-powered…

Meta adds AI-powered features to WhatsApp Business app

Remittances from workers in the U.S. to their families and friends in Latin America amounted to $155 billion in 2023. With such a huge opportunity, banks, money transfer companies, retailers,…

Félix Pago raises $15.5 million to help Latino workers send money home via WhatsApp

WhatsApp is updating its mobile apps for a fresh and more streamlined look, while also introducing a new “darker dark mode,” the company announced on Thursday. The messaging app says…

WhatsApp’s latest update streamlines navigation and adds a ‘darker dark mode’

WhatsApp is introducing a new way for people to organize events in Communities, the company announced on Wednesday. The feature makes it easier to plan get-togethers and events directly in…

WhatsApp now lets users plan and schedule events in Communities

WhatsApp is introducing support for passkey verification on iOS, removing the need for users to deal with SMS two-factor authentication.

WhatsApp adds global support for passkeys on iOS

Apple has removed the Meta-owned end-to-end encrypted messaging app WhatsApp from its App Store in China following a government order citing national security concerns, the news agency Reuters reported Friday.…

Apple pulls WhatsApp, Threads from China App Store following state order

Meta’s making several big moves today to promote its AI services across its platform. The company has upgraded its AI chatbot with its newest large language model, Llama 3, and…

Meta adds its AI chatbot, powered by Llama 3, to the search bar across its apps

For those who use WhatsApp more like an inbox, the app will now become more useful. WhatsApp on Tuesday announced a handful of new chat filters for the app to…

WhatsApp is adding filters to easily find messages

Meta has confirmed to TechCrunch that it is testing Meta AI, its large language model-powered chatbot, with WhatsApp, Instagram and Messenger users in India and parts of Africa. The move…

Meta trials its AI chatbot across WhatsApp, Instagram and Messenger in India and Africa

For the second time in just over a month, Meta’s apps, including WhatsApp, and to some extent, Messenger and Instagram, faced outages and intermittent issues. While it’s rare for services…

WhatsApp was down in Meta’s second big outage this year

Telegram Business introduces options like a customized start page, plus the ability to set business hours, use preset replies, greeting and away messages, chatbots, tags for chats, and more.

Chat app Telegram challenges Meta with the launch of new ‘Business’ features and revenue-sharing

WhatsApp announced Thursday that users can now pin up to three messages in a chat to access them easily. Until now, users could pin only one message on top of…

WhatsApp now lets you pin up to three messages in a chat

Telegram founder Pavel Durov announced Wednesday that users on the chat app with personal accounts can now convert them into business accounts by paying a monthly fee. This gives users…

Telegram now lets users convert personal accounts to business accounts

Meta today is offering more details about how it plans to make its messaging apps, WhatsApp and Messenger, interoperable with third-party messaging services, as required by the new EU law,…

To comply with DMA, WhatsApp and Messenger will become interoperable via Signal protocol

WhatsApp announced today that it is rolling out a “search by date” function for individual and group chats on Android devices. The feature has been available on other platforms, including…

WhatsApp now lets you search conversations by date on Android

WhatsApp said today it is rolling out a number of new formatting options on the app, including bulleted lists, numbered lists, block quotes and inline code. The company said these…

WhatsApp adds formatting support for lists, block quotes and inline code

A month away from the Digital Markets Act (DMA) deadline, WhatsApp is preparing to allow other messaging networks in its app. In an interview with Wired, Dick Brouwer, an engineering…

WhatsApp is preparing to roll out third-party chat support

Telegram is rolling out a bunch of upgrades as part of its January feature drop including “view-once” video and audio messages, the ability to pause recording while sending a video…

Telegram is rolling out ‘view-once’ voice and video messages

WhatsApp is upgrading its broadcasting feature Channels with new abilities such as voice updates, polls and additional admins. The company said Channel owners can now voice updates to followers. This…

WhatsApp launches voice updates and polls for Channels

Anyone who knows your WhatsApp number can figure out if you are only using the mobile app, or its companion web or desktop apps, a security researcher found. Tal Be’ery,…

PSA: Anyone can tell if you are using WhatsApp on your computer

WhatsApp announced today that it’s launching a new feature on iOS that lets users create, edit and share their own stickers. With this new feature, you can turn your photos…

WhatsApp is rolling out an in-app tool for making custom stickers