Security

Twilio says hackers identified cell phone numbers of two-factor app Authy users

Comment

Image Credits: Drew Angerer / Getty Images

Last week, a hacker claimed to have stolen 33 million phone numbers from U.S. messaging giant Twilio. On Tuesday, Twilio confirmed to TechCrunch that “threat actors” were able to identify the phone number of people who use Authy, a popular two-factor authentication app owned by Twilio.

In a post on a well-known hacking forum, the hacker or hackers known as ShinyHunters wrote that they hacked Twilio and obtained the cell phone numbers of 33 million users.

Twilio spokesperson Kari Ramirez told TechCrunch that the company “has detected that threat actors were able to identify data associated with Authy accounts, including phone numbers, due to an unauthenticated endpoint. We have taken action to secure this endpoint and no longer allow unauthenticated requests.”

“We have seen no evidence that the threat actors obtained access to Twilio’s systems or other sensitive data. As a precaution, we are requesting all Authy users to update to the latest Android and iOS apps for the latest security updates and encourage all Authy users to stay diligent and have heightened awareness around phishing and smishing attacks,” Ramirez wrote in an email. 

Twilio also published an alert on its official website on Monday, including the same statement. 

Contact Us

Do you have more information about this Twilio/Authy incident? From a non-work device, you can contact Lorenzo Franceschi-Bicchierai securely on Signal at +1 917 257 1382, or via Telegram, Keybase and Wire @lorenzofb, or email. You also can contact TechCrunch via SecureDrop.

While obtaining a list of phone numbers — on its own — may not appear to be the most dangerous of data breaches, it could still pose a threat to the owners of those numbers.

“If attackers are able to enumerate a list of user’s phone numbers, then those attackers can pretend to be Authy/Twilio to those users, increasing the believability in a phishing attack to that phone number,” Rachel Tobac, an expert in social engineering and CEO of SocialProof Security, told TechCrunch.

Tobac explained that now hackers can specifically target people who they know are Authy users, giving the attackers a chance to make it look like their malicious messages really come from Authy and Twilio. 

In 2022, Twilio suffered a larger data breach, when a group of hackers accessed the data of more than 100 company customers. The hackers then launched a wide-ranging phishing campaign which resulted in the theft of around 10,000 employee credentials from at least 130 companies. As part of that breach at the time, Twilio said hackers successfully targeted 93 individual Authy users and were able to register additional devices on those victims’ Authy accounts, allowing them to effectively steal real two-factor codes.

UPDATE, 12:52 p.m. ET: This story has been corrected to clarify that the 2022 Twilio breach is not directly connected to the phishing campaign that resulted in the theft of around 10,000 employee credentials of several companies. The two attacks were allegedly carried out by the same threat actors.

More TechCrunch

The pharma giant won’t say how many patients were affected by its February data breach. A count by TechCrunch confirms that over a million people are affected.

Pharma giant Cencora is alerting millions about its data breach

Self-driving technology company Aurora Innovation is looking to raise hundreds of millions in additional capital as it races toward a driverless commercial launch by the end of 2024.  Aurora is…

Self-driving truck startup Aurora Innovation to sell up to $420M in shares ahead of commercial launch

Payments infrastructure firm Infibeam Avenues has acquired a majority 54% stake in Rediff.com for up to $3 million, a dramatic twist of fate for the 28-year-old business that was the…

Rediff, once an internet pioneer in India, sells majority stake for $3M

The ruling confirmed an earlier decision in April from the High Court of Podgorica which rejected a request to extradite the crypto fugitive to the United States.

Terraform Labs co-founder and crypto fugitive Do Kwon set for extradition to South Korea

A day after Meta CEO Mark Zuckerberg talked about his newest social media experiment Threads reaching “almost” 200 million users on the company’s Q2 2024 earnings call, the platform has…

Meta’s Threads crosses 200 million active users

TechCrunch Disrupt 2024 will be in San Francisco on October 28–30, and we’re already excited! Disrupt brings innovation for every stage of your startup journey, and we could not bring you this…

Connect with Google Cloud, Aerospace, Qualcomm and more at Disrupt 2024

Featured Article

A comprehensive list of 2024 tech layoffs

The tech layoff wave is still going strong in 2024. Following significant workforce reductions in 2022 and 2023, this year has already seen 60,000 job cuts across 254 companies, according to independent layoffs tracker Layoffs.fyi. Companies like Tesla, Amazon, Google, TikTok, Snap and Microsoft have conducted sizable layoffs in the…

A comprehensive list of 2024 tech layoffs

Intel announced it would layoff more than 15% of its staff, or 15,000 employees, in a memo to employees on Thursday. The massive headcount is part of a large plan…

Intel to lay off 15,000 employees

Following the recent lawsuit filed by the Recording Industry Association of America (RIAA) against music generation startups Udio and Suno, Suno admitted in a court filing on Thursday that it did, in…

AI music startup Suno claims training model on copyrighted music is ‘fair use’

In spite of a drop for the quarter, iPhone remained Apple’s most important category by a wide margin.

iPad sales help bail out Apple amid a continued iPhone slide

Molly Alter wears a lot of hats. She’s a mocumentary filmmaker working on a project about an alternate reality where charades is big business. She’s a caesar salad connoisseur and…

How filming a cappella concerts and dance recitals led Northzone’s newest partner Molly Alter to a career in VC

Microsoft has a long and tangled history with OpenAI, having invested a reported $13 billion in the ChatGPT maker as part of a long-term partnership. As part of the deal,…

Microsoft now lists OpenAI as a competitor in AI and search

The San Jose-based startup raised $60 million in a round that values it lower than the $500 million valuation it garnered in its most recent round, according to multiple sources.

Sequoia-backed Knowde raises Series C at a valuation cut

X (formerly Twitter) can no longer be accessed in the Mac App Store, suggesting that it has been officially delisted.  Searches for both “Twitter” and “X” on Apple’s platform no…

Twitter disappears from Mac App Store

Google Thursday said that it is introducing new Gemini-powered features for Chrome’s desktop version, including Lens for desktop, tab compare for shopping assistance, and natural language integration for search history.…

Google brings Gemini-powered search history and Lens to Chrome desktop

When Xiaoyin Qu was growing up in China, she was obsessed with learning how to build paper airplanes that could do flips in the air. Her parents, though, didn’t have…

Heeyo built an AI chatbot to be a billion kids’ interactive tutor and friend

While the company was awarded a massive, $4.2 billion contract to accelerate Starliner development in 2014, it was structured as a “fixed-price” model.

Boeing bleeds another $125M on Starliner program, bringing total losses to $1.6B

Welcome back to TechCrunch Mobility — your central hub for news and insights on the future of transportation. Sign up here for free — just click TechCrunch Mobility! Summer road…

Anthony Levandowski bets on off-road autonomy, Nuro plots a comeback and Applied Intuition gets more investor love

Google’s new features include Gemini in BigQuery and Looker to help users with data engineering and analysis.

Google Cloud expands its database portfolio with new AI capabilities

Rad Power Bikes, the Seattle-based e-bike startup that has raised more than $300 million from investors, went through another round of layoffs in July, TechCrunch has exclusively learned. This is…

VC darling Rad Power Bikes hit with another round of layoffs

Five years ago, as robotaxis and self-driving truck startups were still raking in millions in venture capital, Anthony Levandowski turned to off-road autonomy. Now, that decision — which brought the…

Why Anthony Levandowski returned to his off-road autonomous vehicle roots with AV startup Pronto

Commercial space station company Vast is building a private microgravity research lab as part of its wider Haven-1 station plans. The module is set to launch no earlier than the…

Vast plans microgravity lab on its Haven-1 private space station

Google Cloud is giving Y Combinator startups access to a dedicated, subsidized cluster of Nvidia graphics processing units and Google tensor processing units to build AI models. It’s part of…

Google Cloud now has a dedicated cluster of Nvidia GPUs for Y Combinator startups

StackShare is one of the more popular platforms for developers to discuss, track, and share the tools they use to build applications.

Open source startup FOSSA is buying StackShare, a site used by 1.5M developers

Featured Article

Indian startups gut valuations ahead of IPO push

Ola Electric and FirstCry are set to test investor appetite with public listing, both pricing their shares below their previous valuation asks.

Indian startups gut valuations ahead of IPO push

The European Union’s risk-based regulation for applications of artificial intelligence has come into force starting from today.

The EU’s AI Act is now in force

The company also said it has received regulatory clearance to start Phase 2 clinical trials for a new drug in the U.S. later this year.

Healx, an AI-enabled drug discovery platform for rare diseases, raises $47M

The European Commission (EC) has given the go-ahead to HPE’s planned megabucks acquisition of Juniper Networks.

EU greenlights HPE’s $14B Juniper Networks acquisition

Meta, which develops one of the biggest foundational open source large language models, Llama, believes it will need significantly more computing power to train models in the future. Mark Zuckerberg…

Zuckerberg says Meta will need 10x more computing power to train Llama 4 than Llama 3

Axle Energy is a B2B, back-end infrastructure business focused on connecting flexible assets, such as electric vehicles and home batteries, to energy markets that aren’t otherwise available for consumers to…

Axle Energy’s sprint to decarbonize the grid lights up with $9M seed led by Accel